VCC Mobile 1.0.1804
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Free Version
Publisher Description
VCC Studio is integrated, multichannel platform for Call / Contact Center.
System VCC Studio gathers in one place various communication channels i.e.: telephony, e-mail, sms, fax or chat, improving at the same time: quality, availability and time of contacts. Nowadays, customers at the market requires from companies availability to choose the method of contact according to clients preferences, situation or part of the day. Built-in tools for quality monitoring, central knowledge base and regular trainings help and develop competences of the staff. Detailed reports ensure the picture of work intensity and results for the management board. VCC Studio optimizes the cost of customer service and successfully builds the top positon on the market.
VCC Mobile application allows you to take control of all field staff with smartphones.
All outgoing or incoming calls in smartphones are included in main VCC Studio processes, monitoring and reports.
Note! To use VCC Mobile application VCC Studio account is required.
Thanks to user-friendly report module of VCC Studio, any size of organization can handle the problems with productivity, quality and costs of customer service.
Reports help to:
* control the quality of customer care along with achieved results
* real-time control of the queues in each communication channel
* live graphical presentation of strategical business KPI on wallboard
* setting alarms and critical levels of data, for quick reaction in changing environment
About VCC Mobile
VCC Mobile is a free app for Android published in the Office Suites & Tools list of apps, part of Business.
The company that develops VCC Mobile is VCC Studio. The latest version released by its developer is 1.0.1804.
To install VCC Mobile on your Android device, just click the green Continue To App button above to start the installation process. The app is listed on our website since 2018-01-22 and was downloaded 3 times. We have already checked if the download link is safe, however for your own protection we recommend that you scan the downloaded app with your antivirus. Your antivirus may detect the VCC Mobile as malware as malware if the download link to com.vccstudio.mobile is broken.
How to install VCC Mobile on your Android device:
- Click on the Continue To App button on our website. This will redirect you to Google Play.
- Once the VCC Mobile is shown in the Google Play listing of your Android device, you can start its download and installation. Tap on the Install button located below the search bar and to the right of the app icon.
- A pop-up window with the permissions required by VCC Mobile will be shown. Click on Accept to continue the process.
- VCC Mobile will be downloaded onto your device, displaying a progress. Once the download completes, the installation will start and you'll get a notification after the installation is finished.
